Frequently Asked Questions
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Is my data safe?Yes. All data is transmitted securely using Transport Layer Security (HTTPS), and user passwords are protected with strong, industry-standard hashing. Access to your facility’s data is controlled by your administrator, who can manage permissions and revoke access at any time. All data is automatically backed up every 24 hours and securely stored in a separate location.
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How many users can I add?As many users as you need. Technicians, workers, and managers should all have access. That's the beauty of Equipment Dashboard!
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How do I get help?We have instructions and tutorials available for logged in users and you can reach support here
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How much does it cost?$39/month includes access for your whole team with everythign they need. There are no different tier prices.
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Do I need to commit do a term?No terms or contracts are required, cancel at any time. But you get a discount by prepaying for 1 year.
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Can I keep my data records if I leave?Of course, it's your data! We can export all your database records on request.
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Can I import my existing records?Depending on the format of your records, we may be able to help import them to your new database. please reach out to support here